Terms & Conditions
Disclaimer
This website provides information about our rugs, carpets, and related services. We do not offer online purchases. All sales must be completed in-store, by phone, or through direct communication with our team.
Product Information
We make every effort to display product colours, textures, and sizes accurately. Actual products may differ slightly due to screen settings, lighting, or dye variations. All product descriptions, pricing, and availability are subject to change without notice.
Orders & Reservations
Since online sales are not offered:
To reserve or purchase an item, customers must contact us directly or visit our showroom. A deposit may be required to secure an item. We reserve the right to decline or cancel reservations.
Payments
Payments are accepted only in-store or through approved methods arranged directly with us. Payment terms for special orders or custom rugs will be agreed upon before placing an order.
Returns, Refunds & Exchanges
Our return, refund, and exchange policies are explained in-store and may vary depending on the product. Custom or made-to-order carpets are generally non-refundable. Customers are responsible for ensuring measurements, colours, and suitability before purchase.
Delivery & Installation
Delivery and installation services are arranged separately. Expected delivery times are estimates and may vary. Additional fees may apply for delivery, installation, or removal of old flooring.
Limitation of Liability
We are not responsible for:
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Technical issues with the website
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Typographical errors
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Colour variations due to screen differences
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Decisions made based on website information
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To the fullest extent permitted by law, we exclude all liability for any loss arising from use of this website.
External Links
Our website may include links to third-party sites. We are not responsible for their content or policies.
Privacy
Your use of the website is also governed by our Privacy Policy.
Changes to These Terms
We may update these Terms & Conditions at any time. Changes will appear on this page with an updated revision date.
Contact Us
For questions about these Terms or about our products, please contact:
Arty & Co