Privacy Policy

Arty & Co respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to our website and our in-store interactions.

Personal information we collect

You can browse our website without providing personal information. We may collect personal information when you:

Contact us via a website form, email or phone
Subscribe to updates or communications
Visit our store and make an enquiry or purchase

The information we collect may include:

Your name
Email address
Phone number
Information you choose to provide in messages or enquiries

When payments are made in store, credit card details are processed securely via our payment provider. Arty & Co does not store full credit card details.

How we use personal information

We use personal information to:

Respond to enquiries
Provide information about our products and services
Manage customer relationships
Improve our website and services
Meet legal and regulatory requirements

We do not sell personal information.

Disclosure of personal information

We may share personal information with trusted service providers who assist us in operating our website or business (such as website hosting or analytics services), where necessary and appropriate.

We may also disclose personal information if required or authorised by law.

Cookies and analytics

Our website uses cookies and analytics tools to understand how visitors use the site and to improve performance. You can adjust your browser settings to refuse cookies if you prefer.

Marketing communications

If you choose to receive emails from us, you can unsubscribe at any time using the link provided in the email or by contacting us directly. We comply with Australian spam laws.

Access and correction

You may request access to, or correction of, personal information we hold about you by contacting us. We will respond within a reasonable timeframe, in line with Australian privacy requirements.

Data security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. While we take care to protect information, no method of transmission over the internet is completely secure.

Data retention

Personal information is retained only for as long as necessary for business or legal purposes and is securely disposed of when no longer required.

Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

If you have questions or concerns about this Privacy Policy, or wish to make a privacy-related complaint, please contact:

Arty & Co
Email: phil.haddrick@gmail.com

This document was last updated on 14 December 2025